Service philosophy

Customer-centric, focus on customer needs, establish customer-oriented service processes, enhance customer service and marketing innovation capabilities, and create a strong integrated customer service system.

• Provide customers with convenient, professional and quality services

• Provide companies with comprehensive and accurate market quality information

Service Platform

Delon insists on “customer-centered” to build a global service system. By integrating domestic and international service resources, it builds three sharing platforms: logistics center, service center and call center to provide customers with high-quality one-stop service. Delon integrates the concept of customer service into all aspects of enterprise R&D, manufacturing, and sales services. Each business segment is customer-centric and maximizes customer satisfaction and customer loyalty.